Frequently asked questions

Product Questions

What allergens do you have in your products?

Our products do not contain any of the priority allergens as listed by Health Canada, including peanuts, tree nuts, sesame, milk, eggs, seafood (fish, crustaceans, shellfish), soy, and wheat. Additionally, our products are gluten-free based on the standards set by Health Canada. We prioritize the safety and well-being of our customers and strive to provide transparent labeling of all ingredients used in our products.

Do your products contain any ingredients derived from animals?

No, we do not use any animal-derived ingredients in our products. We are proud to offer fully vegan and plant-based options that are made with real, wholesome ingredients for everyone at the table. Our commitment to creating sustainable and ethical products extends to our ingredient sourcing, and we do not believe in using animal products or by-products in any of our offerings.

Are your products meat alternatives?

We love our veggies at Big Mountain Foods and that's what we've brought to the community - great tasting, plant-based and versatile food products. We've also made them in familiar shapes and flavours so they're more accessible and easy to incorporate in any meal or recipe. We do not try to mimic the taste of meat, although our products are used to replace meat in most cases.

What does “natural flavour” mean on your ingredient list?

Our "natural flavor" is a unique blend of spices that we use to enhance the taste and quality of our products. While we cannot disclose the exact ingredients or proportions of our seasoning mix, we can assure you that it is made from real, wholesome ingredients and does not contain any MSG. We are committed to providing clean-labeled products that are free from artificial flavors, colors, and preservatives, and we take great pride in the quality and transparency of our ingredients. So, when you see "natural flavor" on our products, you can trust that it represents a carefully crafted blend of spices that is both delicious and wholesome.

How does the Soy-Free Tofu have zero carb or zero fat?

The Soy Free Tofu was created and developed from years of research and is made using a proprietary process that allows us to extract only the protein content from Canadian sourced fava beans. Unlike traditional tofu made from soybeans, the Soy-Free Tofu contains no carbohydrates or fat, making it a great option for those looking to reduce their intake of these nutrients. Fava beans are a great source of protein, with even more protein content than soybeans, and our unique process allows us to harness this protein power while removing unwanted carbs and fat. Rest assured, we make sure our products are tested through a stringent process to make sure all information on our packaging is accurate.

Are your products organic?

While all our ingredients at Non GMO verified, and we always try to source organic, but the truth is, we would have to considerably raise our prices to use all-organic ingredients, and our goal is still to make our plant-based products accessible. We focus on sourcing local, fresh ingredients and only source from Non-GMO Verified farmers and suppliers so we ensure our products adhere to our strict standards.


Recently, we made a slight processing change that makes the crumbles (Cauli Crumble, Lion's Mane Mushroom Crumble and Broccoli Boost) to look a little more tightly packed in it's vacuum-sealed pack, but not to worry, as it still retains the same texture and flavor its always had after heating. It may just take a bit more effort to break it apart. Rest assured, we've done our tests to make sure you get the same crumbles you've loved throughout the years. Do not hesitate to reach out to us for any questions or suggestions.

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Where can I find your products?

We are thrilled to offer our products at a growing number of retailers across Canada and the USA. To find a store near you, simply use our store locator tool. 

How much do your products cost in stores?

Our prices may vary slightly depending on the specific product and the retailer, but we strive to offer our products at an affordable price point that makes plant-based eating accessible to everyone. We believe that good food should be available to all, and we work hard to keep our prices as competitive as possible without compromising on our premium quality or taste. To get an idea of our prices, we recommend checking with your local store, where you'll find our full range of products and pricing information. Use our store locator tool to locate a store near you. Thanks for your interest in our products - we can't wait for you to try them!

How can I carry your products in my restaurant / food service?

We're thrilled to hear that you're interested in carrying our products in your restaurant/food service! We love working with people who share our commitment to delicious, plant-based foods that are good for both people and the planet. To learn more about becoming a wholesale partner, please visit our Food Service Page to learn more and fill out the food service inquiry form. Our team will review your information and get back to you as soon as possible to discuss next steps. We look forward to the possibility of working together to bring our products to even more people in your community. Thank you for considering us!

How can I be a retailer?

Thank you for your interest in becoming a retailer for our products! We're always looking for new partners who share our passion for plant-based foods and sustainability. To learn more about our wholesale opportunities, please visit our Contact Us page and fill out the retailer inquiry form. Our team will review your information and get back to you as soon as possible to discuss potential partnership opportunities. We appreciate your interest in our products and look forward to the possibility of working together to bring them to even more people in your area. Thank you for considering us!

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What are the nutrition facts for your products?

You can find the nutrition facts for each of our products by clicking on the product and scrolling to the Nutritional Facts section. We believe in transparency and want our customers to be fully informed about what they're eating. That's why we provide detailed information about the ingredients and nutrition profile of each of our products on our website. If you have any specific questions or concerns about the nutritional content of our products, please don't hesitate to reach out to us directly. We're always happy to help and provide the information you need to make informed decisions about your diet. Thank you for your interest in our products!

Are Big Mountain Foods products a good source of protein?

Yes, our products are a great source of plant-based protein. We believe in using wholesome, nutrient-dense ingredients in all of our products, including those that are high in protein. We're also working on incorporating more of our soy-free tofu into our products, which is made from Canadian sourced fava beans and has a higher protein content than traditional soy-based tofu. We're committed to providing our customers with products that not only taste great, but also support their health and wellness goals. If you're looking for a delicious and protein-packed option, be sure to try some of our plant-based products. Thank you for your interest in Big Mountain Foods!

Why do you use fava beans?

We choose to use fava beans in our products for several reasons. Firstly, fava beans have a neutral flavor which makes it easy to incorporate into a variety of dishes without affecting the taste. Additionally, fava beans have a higher protein content than soybeans, which is essential for plant-based products to provide the necessary nutrients to consumers. We also source our fava beans from Canadian farmers, ensuring the highest quality of ingredients for our products. Fava beans are also more sustainable to produce than soy, which aligns with our commitment to being environmentally responsible. Lastly, fava beans are regenerative, meaning they have the ability to restore soil health and reduce carbon emissions. We believe that the fava bean is the next big thing in the food industry! 

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Cooking + Storage

Are your products frozen or refrigerated?

Our products are refrigerated, not frozen. However, some people may choose to freeze them for lengthened freshness. It's up to your personal preference!

Note: The Soy-Free Tofu, Smoked Soy-Free Tofu, and Baked Sriracha Fava Tofu is not recommended to be put in the freezer as it changes the texture of the product. It is all personal preference!

How long can they stay in the fridge once opened?

Once any vacuum-sealed package is opened, air and other molecules can impact the freshness of the product. We recommend putting the remainder product in a vacuum-sealed container and consuming it products as soon as possible after opening, ideally within 3 days, to ensure the best taste and texture. If you can't consume it all within that time frame, you can also freeze our products to extend its freshness.

What are some popular recipes can I make with your products?

Check out our recipe book or visit our recipe page for ideas on how to cook with our products. We also regularly share recipe ideas on our Instagram page, so make sure to follow us there for inspiration!

How do I store and reheat leftovers?

To ensure food safety, it is recommended to store leftovers in airtight containers in the refrigerator within two hours of cooking. When reheating, make sure to use a food thermometer to ensure the internal temperature reaches 165°F (74°C) to kill any harmful bacteria. Reheat leftovers in the oven, microwave, or stove, and stir occasionally to ensure even heating. Avoid leaving leftovers at room temperature for more than two hours.

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mission & sustainability

What is the mission of Big Mountain Foods?

Big Mountain Foods' mission is to provide consumers with healthy, nutritious, and sustainable plant-based food products that are not only delicious but also environmentally responsible. We strive to create a positive impact on the food industry by using innovative plant-based ingredients and sustainable practices while maintaining their commitment to quality and taste. Our goal is to offer plant-based alternatives that appeal to all types of eaters, regardless of dietary restrictions or lifestyle choices.

Read more about Who We Are.

How are you progressing to be net-zero waste?

At Big Mountain Foods, we are committed to sustainability and minimizing waste. We have implemented various practices such as reducing packaging materials, utilizing compostable materials, and reducing food waste through efficient production and distribution methods. We are also exploring new ways to reduce our carbon footprint and achieve our goal of becoming net-zero waste, such as upcycling our production byproducts, like okara, by donating it to local farmers as a natural fertilizer. We also reuse our soy-free tofu in other products and create new products to minimize waste. Additionally, we give back to the community in various ways. We believe in being responsible stewards of the environment and will continue to strive towards sustainability in every aspect of our business.

Read more about Our Impact.

What does it mean to be upcycled certified?

Being upcycled certified means that a food product meets certain standards set by the Upcycled Food Association (UFA) for reducing food waste and promoting sustainability. The UFA has established a certification program to promote the use of upcycled food ingredients and products, which are made from ingredients that would otherwise be discarded as waste. To receive the certification, products must meet specific criteria related to the amount of upcycled ingredients used, the environmental impact of the product, and other factors. By promoting the use of upcycled ingredients and products, the UFA aims to reduce food waste and create a more sustainable food system.

Learn more about the Upcycled Food Association here.

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